The Head of Sales is responsible for leading the pursuit of new business and expansion/renewal business of Mira Commerce eCommerce technology professional services. A successful person in this role will manage the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation messaging. The focus for this position is on new sales contracts, team selling, and solution selling. A successful candidate for this role must have a proven track record of generating and closing new business opportunities in a complex digital technology solutions space working with mid-market and enterprise-level merchants, brands, and distributors in North America, Latin America, and in Europe. An ideal candidate will have 10+ years sales experience in eCommerce professional services industry, meeting and proactively driving to succeed their quota. This is an exciting opportunity to work within a growing digital commerce agency and lead its sales organization.

Responsibilities:

• Originate, sell, negotiate, and close eCommerce technology and professional services solutions for North American, Latin American, and European mid-market and enterprise-level merchants, distributors, and retail brands;
• Orchestrate and lead the entire origination process for a large deal working with engineering and project delivery teams and relevant eCommerce subject matter experts and technology partners;
• Lead development and management of strategic target account plans;
• Establish, develop, and maintain positive customer and technology partner relationships;
• Administer pipeline and manage sales pipeline data accurately in CRM;
• Achieve sales quota and targets both for oneself as well as for Mira sales organization;
• Lead a Mira Commerce team of Account Executives and SDRs;
• Recruit, onboard, and manage exceptional sales professionals to further grow Mira Commerce eCommerce technology services portfolio;
• Ensure that Mira sales methodology and sales best practices are implemented and followed to maximize win rates across a portfolio of assigned target accounts;
• Keep abreast of best practices and trends in eCommerce digital technologies, retail innovation, digital transformation space; develop and maintain an exceptional knowledge of Mira Commerce digital service offerings;
• Remote position – travel as required to client and prospective sites, trade shows, partner events.

Requirements:

• 10+ years of proven complex eCommerce / retail technology solution sales and sales management experience working with mid-size and enterprise-level merchants, brands, distributors;
• Experience in building and leading direct Account Executives and SDR teams;
• Ecommerce technology and related professional consulting services sales experience;
• Highly motivated and target-driven with a proven track record in driving and closing deals;
• Proven ability and success in building productive long-term professional relationships with customers and technology partners;
• Prioritizing, time management and organizational skills, strategic problem solving and collaboration skills;
• Strong communication, presentation, and negotiation skills, proven consultative sales solution skills;
• Exceptional people-management skills; able to inspire and foster the right behaviors in others through leading by example;
• Track record of building rapport with senior customer executives (e.g. CEO, CIO, CTO), building close relationships, and closing large revenue accounts;
• Strong technical aptitude and practical knowledge of sales technology business tools.