Senior Ecommerce Project Manager
United States, Fully Remote - Full Time Position
About The Job
Type of Contract: Full Time (not outsourcing)
Location: United States, fully remote.
We are seeking a skilled and experienced Senior Ecommerce Project Manager to join our Digital Commerce Agency. In this role, you will be responsible for overseeing complex, technical Ecommerce website and application development projects, such as website migrations, system integrations, and optimizations for large and medium-sized US Enterprise merchants, distributors, and brands. This position requires a candidate with a proven track record in a professional services or agency environment, particularly in managing projects that involve significant technical requirements and cross-functional collaboration. While formal credentials (e.g., Agile/Scrum certifications) are a plus, your adaptability, flexibility, attention to detail, and the ability to effectively manage distributed teams within our proprietary adaptive delivery methodology are essential.
Responsibilities:
- Lead and manage end-to-end technical Ecommerce projects, ensuring adherence to scope, budget, and timelines, particularly in high-stakes environments.
- Collaborate with clients and cross-functional teams to gather requirements, define goals, and outline deliverables for complex technical solutions.
- Develop comprehensive project plans, including detailed task lists, resource allocation, and realistic timelines.
- Produce and maintain key project documentation (charters, schedules, risk mitigation plans, status reports) aligned with our adaptive SDLC model.
- Facilitate effective collaboration among development teams to ensure smooth execution of deliverables, covering areas like system design, development, testing, and deployment.
- Continuously monitor project progress, address issues, and mitigate risks proactively to achieve project milestones.
- Conduct regular status meetings and provide transparent updates to stakeholders on project progress, risks, and any changes.
- Foster effective communication within distributed teams, ensuring all members understand project goals, roles, and expectations.
- Conduct post-project evaluations, incorporating insights and lessons learned into future project approaches.
- Stay current with industry trends, emerging technologies, and Ecommerce best practices to enhance project delivery and add value to client engagements.
Qualifications:
- Proven background in managing high-complexity Ecommerce technology projects, including platform implementations, migrations, system integrations, and website optimizations.
- Significant experience as a Senior Project Manager within a Digital Commerce Agency, Systems Integrator, or similar professional services environment.
- Strong familiarity with leading Ecommerce platforms (BigCommerce, Shopify, Salesforce SFCC, Adobe Magento) and headless/composable web applications.
- Strong practical understanding of modern web technologies, composable web application concepts.
- Solid knowledge of adaptive / Agile project management methodologies, tools, and practices.
- Proficient in project management software and collaboration tools (e.g., JIRA, Asana, MS Project, etc.).
- Excellent leadership skills and ability to motivate and manage cross-functional distributed teams.
- Strong communication and interpersonal skills to engage effectively with clients, team members, and stakeholders.
- Problem-solving and decision-making abilities to handle complex project challenges and deliver solutions.
- Results-oriented mindset with a focus on delivering high-quality solutions on time and within budget.
- Business English fluency, native or C2 proficiency level.
- Active US work authorization required.
- Bachelor's degree in computer science, information technology, or a related field is required.
- Master's degree and/or formal Project Management certification is a plus.