Mira Commerce Privacy Policy
Effective Date / Last Updated: June 20, 2025
This Privacy Policy describes how DEPLABS, Inc. (dba “Mira Commerce”) (“Mira Commerce”, “Mira”, “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you interact with us, including through our website (www.miracommerce.com), our voice and chat-based agents, and associated services.
Introduction
We value your privacy and are committed to handling your information responsibly and transparently. This Privacy Policy explains how we manage your personal information in accordance with applicable laws, including the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and the General Data Protection Regulation (GDPR).
Scope of This Policy
This policy applies to personal information collected from:
• Website visitors
• Website Contact Form submitters
• Newsletter subscribers
• Individuals who communicate via our chat or voice agents
• Prospective and current clients
• Job applicants
• Third-party integrated platforms
Definitions
“Personal Information”: Data that identifies or could reasonably identify an individual.
“Usage Data”: Technical data collected from the use of our site and services (e.g., IP address, browser type).
“Cookies”: Small files stored on your device that track behavior and preferences.
“Processing”: Any operation involving personal information such as collecting, storing, or sharing.
Legal Compliance
We adhere to applicable data privacy regulations, including:
• CCPA and CPRA for California residents
• CalOPPA for website transparency
• GDPR for users in the European Economic Area
• Other applicable national and international regulations
Information We Collect
Information you provide:
• Contact information via forms (name, email, phone, company)
• Newsletter signup email
• Communications via chat, email, or voice agents
• Job applications including resumes or LinkedIn profiles
Information we collect automatically:
• IP address, device type, browser data, geolocation
• Page views, site behavior, and search queries
• Chatbot and voice assistant interactions
Information from third parties:
• Analytics and advertising providers
• CRM and sales enablement platforms
• Voice and AI tool integrations
How We Use Information
We use personal information to:
• Respond to inquiries and provide services
• Improve website performance and user experience
• Deliver newsletters and marketing communications (with consent)
• Operate and improve chatbots and voice assistants
• Conduct analytics and business planning
• Comply with legal obligations
Sharing and Disclosure
We do not sell personal information. We may share it:
• With contracted service providers under confidentiality agreements
• To comply with legal obligations
• As part of business transactions (e.g., mergers)
• In anonymized or aggregated forms
Cookies and Tracking Technologies
We use:
• Essential cookies for functionality
• Analytics cookies for performance tracking
• Marketing cookies with user consent
You may manage cookie preferences through your browser settings or our cookie banner.
Third-Party Service Providers
We use the following service providers, each governed by their own privacy policies:
• BigCommerce: www.bigcommerce.com/privacy/
• Vercel: vercel.com/legal/privacy-policy
• Twilio: www.twilio.com/legal/privacy
• Zoho CRM: www.zoho.com/privacy.html
• Retell AI: www.retellai.com/privacy-policy
• Contentstack: www.contentstack.com/legal/privacy
• DocuSign: www.docusign.com/privacy/
• Apollo.io: www.apollo.io/privacy-policy
Your Rights
California residents (CCPA):
• Right to know and access personal information
• Right to delete personal data
• Right to opt out of personal data sales (we do not sell)
• Right to non-discrimination
EU/EEA residents (GDPR):
• Right to access, correct, or delete data
• Right to data portability
• Right to restrict or object to processing
• Right to withdraw consent at any time
Submit requests to: legal@miracommerce.com
International Transfers
We may transfer personal data internationally using safeguards like Standard Contractual Clauses (“SCC”) when required. SCC are pre-approved legal agreements issued by the European Commission that require the foreign company handling your data to follow strict privacy and security standards, give individuals enforceable rights and remedies if their data is mishandled, allow companies to legally transfer personal data from the EU/UK to countries without equivalent privacy laws (like the U.S.).
Data Security
We implement industry-standard security practices, including:
• SSL encryption
• Secure hosting environments
• Access controls and staff training
• Regular audits and monitoring
Data Retention
We retain personal information only as long as necessary for business or legal purposes. When no longer needed, it is deleted or anonymized securely.
Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children. If identified, such data will be deleted.
Links to Other Websites
Our website may link to external services. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.
Changes to This Policy
We may update this policy periodically. Changes will be posted with a new effective date and, if material, will be communicated directly.
Contact Us
For questions or concerns about this Privacy Policy, contact:
Email: legal@miracommerce.com
Address:
DEPLABS Inc. (dba “Mira Commerce”)
2121 N California Blvd. Ste 290
Walnut Creek, CA, 94596, USA