Managed Services

Mira Commerce managed services involve outsourcing certain aspects of an e-commerce technology support us as a trusted service partner by clients. These services include anything from web design and development to ad-hock or SLA-based support, site enhancements, integrations, testing, optimization, technical audits, and more.

One of the main benefits of Mira Commerce managed services to our clients is that it allows them to focus on their core competencies while leaving other aspects of managing online storefronts and related infrastructure to us as experts in these areas. This helps increase efficiency and productivity, as well as improve the overall customer experience.

We work under defined contractual service-level agreements (SLAs) and provide IT support and incident management services to many e-commerce clients, ranging from local and regional merchants to global distributed organizations whose complex infrastructure requires precise and timely coordination between numerous service and product organizations. Mira Commerce managed services team can operate in a variety of flexible business models, including ad-hock hourly support, long-term support agreements, dedicated support programs, and other.

Our full set of managed services includes:

• E-commerce sites & web applications maintenance – we build dynamic and easy-to-use websites and provide ongoing support for existing eCommerce channels even after a migration project’s completion.
• Troubleshooting, bug fixing, and support – our tech expertise and years of experience positions us to solve unique and complex tech problems quickly and efficiently.
• Site Features and functionality enhancements – our dev team analyzes site performance and makes software recommendations that will enhance your overall user experience.
• Site performance testing, tuning & optimization – we conduct extensive multivariate testing and support experimentation, A/B testing to improve your website.
• Technical & security audits – we conduct testing and security audits to check your software to determine potential risks and prevent security breaches.

Mira Commerce managed services play a critical role in helping our many clients stay competitive in a rapidly evolving digital landscape. Get in touch with us today and let us discuss if we can help support your e-commerce operations so that you can focus on growth.